Privacy Policy

Last Updated: May 2026

Bago Plumbing respects your privacy and is committed to protecting the personal information you share with us through our website, phone calls, forms, and services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you contact Bago Plumbing through our website, phone number, forms, or service requests, we may collect:

• Name
• Phone number
• Email address
• Property address
• Service request details
• Photos or videos submitted by customers
• Appointment information
• Billing or financing information (when applicable)

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

2. How We Use Your Information

We use the information collected to:

• Respond to service requests
• Schedule appointments
• Provide plumbing services
• Process estimates and invoices
• Communicate regarding repairs or installations
• Improve customer service
• Improve website functionality
• Send service updates or follow-up communications
• Provide financing information when requested
• Improve marketing and local service visibility

We do NOT sell your personal information.

3. Phone Calls & Communications

When you contact Bago Plumbing:

• Calls may be recorded for quality assurance and training purposes
• Text messages and emails may be used to communicate regarding appointments, updates, estimates, or customer service

Standard messaging and data rates may apply.

You may opt out of marketing communications at any time.

4. Website Forms & WPForms

Our website may use WPForms or similar contact form software to collect customer inquiries and service requests.

Information submitted through forms is securely transmitted and used solely for customer service and scheduling purposes.

5. Cookies & Analytics

Our website may use:

• Cookies
• Google Analytics
• Meta/Facebook Pixel
• Tracking technologies

These tools help us:

• Understand website traffic
• Improve user experience
• Measure advertising effectiveness
• Improve local search visibility

You may disable cookies through your browser settings.

6. Third-Party Services

We may use trusted third-party services including:

• Google
• Meta/Facebook
• YouTube
• Financing providers
• Website hosting providers
• CRM and scheduling systems

These third parties may collect limited information according to their own privacy policies.

7. Financing Information

If financing options are offered, customers may be redirected to a secure third-party financing provider.

Bago Plumbing does not store sensitive financial or credit application information on our website servers.

Please review the financing provider’s privacy policy separately.

8. Embedded Videos & External Links

Our website may contain:

• YouTube videos
• Google Maps
• External links
• Social media integrations

Clicking external links may take you to third-party websites governed by their own privacy policies.

All external links may open in new browser tabs for user convenience.

9. Data Security

We take reasonable measures to protect customer information from:

• unauthorized access
• misuse
• disclosure
• alteration

However, no website or internet transmission can be guaranteed completely secure.

10. Children’s Privacy

Our website and services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

11. Your Privacy Rights

Depending on your state or location, you may have rights regarding:

• access to your personal information
• correction of inaccurate information
• deletion requests
• opting out of marketing communications

To request assistance regarding your information, contact us directly.

12. Changes To This Policy

Bago Plumbing may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

13. Contact Information

Bago Plumbing

Serving:
Allentown • Bethlehem • Easton • The Lehigh Valley • Pennsylvania • New Jersey

📞 Phone: 610-285-8219
📧 Email: services@bagoplumbing.com

For questions regarding this Privacy Policy or your information, please contact us directly.